Medical Website Redesign
Problems
Lengthy Wait Times for Appointments make it difficult for patients to secure timely medical appointments, leading to delays in healthcare access. Inefficient scheduling systems and high demand often cause frustration and inconvenience. A smarter, optimized booking system is needed to reduce waiting periods and improve patient experience.
Complex and Confusing Booking Process frustrates users, making it difficult to schedule appointments efficiently. Poor interface design and unclear navigation often lead to confusion and drop-offs. A streamlined, user-friendly system is essential to enhance accessibility and improve the overall experience.
Limited Scheduling Flexibility makes it challenging for users to find convenient appointment slots. Rigid time options and lack of real-time updates often lead to missed or delayed bookings. A dynamic system with multiple scheduling choices can enhance accessibility and user satisfaction.
Problems
Lengthy Wait Times for Appointments make it difficult for patients to secure timely medical appointments, leading to delays in healthcare access. Inefficient scheduling systems and high demand often cause frustration and inconvenience. A smarter, optimized booking system is needed to reduce waiting periods and improve patient experience.
Complex and Confusing Booking Process frustrates users, making it difficult to schedule appointments efficiently. Poor interface design and unclear navigation often lead to confusion and drop-offs. A streamlined, user-friendly system is essential to enhance accessibility and improve the overall experience.
Limited Scheduling Flexibility makes it challenging for users to find convenient appointment slots. Rigid time options and lack of real-time updates often lead to missed or delayed bookings. A dynamic system with multiple scheduling choices can enhance accessibility and user satisfaction.
Problems
Lengthy Wait Times for Appointments make it difficult for patients to secure timely medical appointments, leading to delays in healthcare access. Inefficient scheduling systems and high demand often cause frustration and inconvenience. A smarter, optimized booking system is needed to reduce waiting periods and improve patient experience.
Complex and Confusing Booking Process frustrates users, making it difficult to schedule appointments efficiently. Poor interface design and unclear navigation often lead to confusion and drop-offs. A streamlined, user-friendly system is essential to enhance accessibility and improve the overall experience.
Limited Scheduling Flexibility makes it challenging for users to find convenient appointment slots. Rigid time options and lack of real-time updates often lead to missed or delayed bookings. A dynamic system with multiple scheduling choices can enhance accessibility and user satisfaction.
Solutions
Implemented an intelligent scheduling system that optimizes available slots and reduces booking delays, ensuring faster
access to healthcare services.
Designed an intuitive, user-friendly interface with a step-by-step guided booking flow, minimizing user frustration and enhancing accessibility.
Integrated real-time availability updates and multiple scheduling options, empowering users to book, reschedule, or cancel
appointments effortlessly.
Heuristic Evaluation
The heuristic evaluation ensures usability by assessing clarity, navigation, and booking simplicity. Key principles like consistency, feedback, and error prevention enhance efficiency. Usability issues are identified and refined before user testing.
